Frequently Asked Questions

Everything you need to know about enhancing your living space with CO-Z.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.

Do you offer a warranty on your home products?

Yes, all CO-Z products come with a standard 12-month warranty covering manufacturing defects. We are committed to providing high-quality home solutions that stand the test of time.

What is your return policy?

We offer a 30-day return policy for items in their original packaging and unused condition. If you are not completely satisfied with your purchase, please contact our support team to initiate a return.

Are CO-Z products easy to assemble?

Most of our furniture and home equipment are designed for DIY assembly. We include detailed instruction manuals and all necessary hardware in every box to ensure a smooth setup process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely encrypted for your protection.

How can I contact customer support for technical help?

Our dedicated support team is available via email at support@co-z.com or through our website's live chat. We aim to respond to all inquiries within 24 business hours.